If you have questions about our digitizing or embroidery and don’t see the answer on our website, don’t hesitate to contact us via email or call us.
You can also send us your own items to be customized. Contact us to find out how.All the prices on our website already include embroidery stitches making it easier for you to order.
We also offer FREE Shipping anywhere in the U.S.A.! After you’ve chosen your item, you can choose to upload your design in a compatible format (.jpg, png, .gif, .pdf), or you may already have your digitized design (.dst).
What is Custom Digitizing?
How To Order
Our Customer Friendly site has made it simple for our customers to order. When you are ready to order, just follow these easy steps:
1 – Look for the item you’re interested in.
2 – Choose your color.
3 – Choose your size.
4 – You can upload your own logo or image to be custom digitized in these formats: .JPG,. GIF, .PNG, or .PDF, TIFF). Please make sure it is a clear copy or our digitizing will pick up unwanted images. Your logo size will be adjusted (up to 4 inches) to fit on shirt(s) you’ve ordered for your business unless you specify your logo size. Digitizing fees are a one-time-fee per design. So when ordering more than one shirt or hat with your custom logo, you only pay $35 once. We keep your design in our data base for all your future orders.
Your design can be stitched onto shirts, hats, bags, towels, aprons, uniforms, etc.
5 – View your cart for your total and then go to checkout to enter your contact information and you’ll be directed to a secured payment page. Your payment will be processed and your order shipped. You will receive confirmation of your order and shipment via email. Allow up to 7-14 business days depending on the quantity of your order. If you need know how long your special order will take, email or contact us by phone for assistance.
PLACING CUSTOM BULK ORDERS
Digitizing Fee: A one time set up fee per artwork or design is required by all customers who provide us with new custom artwork designs. Prices will start from $35 and up, depending on the size and stitch count of a particular design. This fee is waived if you provide us with your design already digitized (upload your dst file.
Your Artwork: When sending artwork, please email us the highest quality DPI, EPS, CDR, JPG, GIF, PDF, TIFF, PNG, PDF. We are not responsible for sewing results on Customer supplied .DST File.
Minimum Orders: There are no minimum order requirements; however, the higher the quantity ordered, the higher the discount you will receive.
Prices for Embroidered Shirts & Hats: Prices will range according to the style of the shirt or hat being embroidered. For a detailed price quote on embroidery only, please email us with your specifics.
Changes or Corrections to an Order: Changes to an order already in process may be made depending on the status of the order provided the customer agrees to compensate for all costs incurred in changing the order. Customer also agrees to additional production time if necessary.
Cancellations: For orders already in production, No cancellations will be accepted. Orders entered into production cannot be cancelled.
Refunds: There are no refunds for customized, embroidered or printed products. We do offer refunds or exchanges on items that have not been customized. Please note: all items sold on our website (tysvariety.com/embroidery4us.com) are sold with embroidery or printing included.
Samples: Samples are made and provided after the digitizing fee is paid. We do send a sample via email but if actual sample swatch is needed, we can provide it.
Turn Around Time: Custom embroidery can be completed within the same day or can take anywhere between 1-14 working days upon receipt of art, merchandise, and approval order forms. Artwork and merchandise must be complete prior to being put on production schedule. For rush jobs, there is a 25% increase on the total cost of the job.
If you require additional assistance, please email us or call